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Findings and conclusions concerning adherence to the AA1000
principles of Inclusivity, Materiality and Responsiveness:
Inclusivity
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At the global level, Nestlé’s on-going programme of stakeholder convenings involving NGOs,
government, academia and investors, continues to provide the business with valuable stakeholder
insight on its CSV strategy and activities. Beyond this, the materiality analysis incorporates a review
of stakeholders’ interests.
Materiality
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Nestlé has conducted a newmateriality analysis in 2016 which included an assessment of
stakeholders’ interest and the corresponding Nestlé business impact. This year the issues were also
mapped against the Sustainable Development Goals. A number of new issues were identified,
merged with others or have gone up in the prioritisation rankings.
We believe that this updated materiality process is appropriate and relevant to the business in 2016.
Responsiveness
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Nestlé remains responsive to stakeholder concerns through the publication of its annual CSV
Report. In addition, this year Nestlé has published in the CSV Report the full list of stakeholders’
recommendations from the 2016 Stakeholder Convening in Geneva and its responses.
Statement of Independence, Impartiality and Competence
Bureau Veritas is an independent professional services company that specialises in quality,
environmental, health, safety and social accountability with over 185 years history. Its assurance
team has extensive experience in conducting verification over environmental, social, ethical and
health and safety information, systems and processes.
Bureau Veritas operates a certified
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Quality Management Systemwhich complies with the
requirements of ISO 9001:2008, and accordingly maintains a comprehensive system of quality
control including documented policies and procedures regarding compliance with ethical
requirements, professional standards and applicable legal and regulatory requirements.
Bureau Veritas has implemented a Code of Ethics across its business which ensures that all our staff
maintains high standards in their day to day business activities. We are particularly vigilant in the
prevention of conflicts of interest. Bureau Veritas has a number of existing commercial contracts
with Nestlé. Our assurance team does not have any involvement in other projects with Nestlé that
would cause a conflict of interest.
London, April 2017
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Inclusivity is the participation of stakeholders in developing and achieving an accountable and strategic response to sustainability.
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Materiality is determining the relevance and significance of an issue to an organisation and its stakeholders.
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Responsiveness is the extent of an organisation’s response to stakeholder issues and is realised through decisions, actions and communication with stakeholders.
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Certificate of Registration FS 34143 issued by BSI Assurance UK Limited
Nestlé in society – Creating Shared Value and meeting our commitments 2016
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